Our goal is to ensure customer satisfaction with our EPS-TOPIK Practice mobile application (“App”).

However, we understand that there may be circumstances where a customer may request a refund.

Eligibility for Refunds

Refunds may be issued for the following reasons:

- Technical issues with the App that prevent it from functioning as advertised.

- Content errors or inaccuracies that significantly affect the user's experience.

- Refunds will not be issued for the following reasons:

- Change of mind or dissatisfaction with the content or style of the course.

- Incomplete coursework or failure to pass the EPS-TOPIK exam.

Requesting a Refund

- To request a refund, please contact us at epstopikpractice@gmail.com within 5 days of your purchase.

- You will need to provide a detailed explanation of the reason for your request and any relevant information or documentation to support your claim.

- Our team will review your request and respond to you within a reasonable timeframe.

Refund Processing

- If your refund request is approved, we will initiate the refund process to the original method of payment. Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.

Contact Us

- If you have any questions or concerns about our Refund Policy, please contact us at Viber, WhatsApp,[+9779868571251] or Our Official Facebook Page.